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Privacy Policy

Last updated: January 2025

1. Information We Collect

When you use The Pure Harvest Group website or place an order, we collect the following information:

  • Personal details: your name, mobile number, and email address
  • Delivery address: street address, city, state, and PIN code
  • Order history and transaction details
  • Device and browsing information (via standard server logs)

We do not collect payment card details. All payment processing is handled securely by third-party payment gateways.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Send order confirmations and delivery updates via WhatsApp or SMS
  • Respond to your queries and provide customer support
  • Improve our website and product offerings
  • Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

3. Data Security

We implement industry-standard security measures to protect your personal data. Your password is stored as a secure hash and is never stored in plain text. Access to customer data is restricted to authorised personnel only.

4. Cookies

We use session cookies to maintain your login state and shopping cart. These cookies are essential for the website to function properly and do not track you across other websites.

5. Your Rights

You have the right to access, correct, or delete your personal data. To make a request, please contact us at hello@thepureharvestgroup.com.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

7. Contact Us

For any privacy-related queries, please reach out:

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