Terms & Conditions

Welcome to The Pure Harvest Group. By visiting our website or placing an order, you agree to these Terms & Conditions. Please read them carefully.

Use of Our Website

You may use this website for personal, non-commercial purposes. You agree not to:

• Use the site for any unlawful purpose
• Attempt to gain unauthorised access to our systems or other users' accounts
• Interfere with the working of our website, including through bots, scrapers, or automated tools
• Misrepresent your identity or provide false information when placing an order

Product Information

We aim to describe every product accurately, including ingredients, weight, source, and preparation method. However:

• Product photographs are for representation. Actual colour, texture, and packaging may vary slightly from the images
• Being natural and seasonal, our products may have minor batch-to-batch variation in appearance, aroma, and taste
• We reserve the right to update product details, pricing, and availability without prior notice

Pricing

All prices are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise. While we make every effort to ensure pricing accuracy, errors can occur. If we discover a pricing error in an order you have placed, we will:

• Inform you of the correct price
• Give you the choice to confirm at the corrected price or cancel the order with a full refund

Order Acceptance

Placing an order on our website is an offer to buy. We reserve the right to accept or decline any order, including for reasons such as:

• Product unavailability
• Inability to deliver to the provided address
• Issues with payment verification
• Suspected fraudulent or abusive activity

If we decline an order after payment has been made, the full amount will be refunded.

Shipping and Delivery

Order processing, dispatch, and delivery are governed by our Shipping Policy. Please review that page for timelines, serviceable areas, and what to do if a delivery is delayed.

Cancellations and Refunds

Cancellations are accepted only before dispatch. Once an order is shipped, it cannot be cancelled. Refunds are limited to specific cases (wrong item, damaged product). Please review our Cancellation Policy and Refund Policy for complete terms.

Intellectual Property

All content on this website — including the brand name "The Pure Harvest Group", logos, photography, product descriptions, recipes, illustrations, and design — is the property of The Pure Harvest Group and protected under Indian copyright and trademark laws.

You may not reproduce, distribute, modify, or use any of this content for commercial purposes without our written permission.

User Responsibilities

You agree to:

• Provide accurate contact and delivery information
• Be available to receive your order at the address provided
• Use our products as intended (food consumption, in line with storage instructions on packaging)
• Pay any applicable amounts on time, including COD amounts at the time of delivery

Limitation of Liability

To the extent permitted by law, The Pure Harvest Group is not liable for:

• Indirect, incidental, or consequential losses arising from website use or product consumption
• Allergic reactions or sensitivities, where the product packaging or website clearly mentions the ingredients
• Delays caused by circumstances beyond our reasonable control (see Shipping Policy)

Our maximum liability for any claim related to an order is limited to the amount you paid for that order.

Governing Law

These Terms are governed by the laws of India. Any disputes arising from your use of this website or our products will be subject to the exclusive jurisdiction of the courts of Rajkot, Gujarat.

Changes to These Terms

We may update these Terms from time to time. The most recent version will always be available on this page with the updated date. Continued use of the website after changes are posted means you accept the revised Terms.

Contact

For questions about these Terms, write to us at hello@thepureharvestgroup.com.